3021 78th St. Norway, IA 52318
1-844-550-6200 | Mon-Fri 7a–6p CT
Kerela tea flower

Traceability and Transparency

One of the new elements of our traceability strategy is our membership in Sedex – one of the world’s leading ethical trade membership organizations. Sedex provides businesses an online platform with tools and resources to help suppliers operate more responsibly and sustainably, protect their workers and farmers, and ensure their sourcing partners are doing the same.

Simply Organic products

Why Organic?

Supporting organic agriculture is central to our mission. At Frontier Co-op, 80% of our botanicals and 83% of our food ingredients are organically sourced. We believe organic agriculture is better for the environment—soil, water, and food—and for people, from farmers to consumers.

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Frontier Co-op Fairtrade products

Why Fairtrade?

Fairtrade Premiums are a sum paid above a commodity’s market price that farmers or workers earn when they sell their product on Fairtrade terms. They decide together how to invest the Fairtrade Premium to reach their goals, such as improving their farming, businesses, or health and education in their community.

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Why Regenerative Organic?

Frontier Co-op® believes firmly that regenerative agriculture should inherently require organic practices, and Regenerative Organic Certified® represents the highest standard for organic agriculture in the world. By purchasing these products, we can help rehabilitate soil, respect animal welfare, and improve the lives of farmers.

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Capabilities and Goals

Ensuring a Responsible Supply Chain

Goal: Sedex Members Ethical Trade Audits conducted annually in areas identified as high- risk by Sedex assessment

Mapping our supply chain is an essential part of our responsible sourcing strategy. FDA regulations require that food manufacturers understand how, where, and by whom our products are produced. Utilizing Sedex takes that transparency and traceability one step further by giving our Procurement team deeper insight into our supply chain, providing benchmark standards that help our suppliers improve working conditions, operate responsibly and sustainably, protect their workers, and manage their social and environmental performance.

Through self-assessment questionnaires and third-party audits, Sedex assesses suppliers and their activities against four pillars: labor standards, workforce health and safety, environmental practices, and business ethics. Frontier Co-op uses the results of these assessments to improve and enhance our business relationships and to help our suppliers implement better business processes. As more suppliers complete this step, we’re able to gather a macro-level overview of risks by sector and country. This gives us improved visibility into our supply chain and helps us pinpoint areas that might need targeted improvement.

Full Ingredient Disclosure

A key component of our commitment to traceability and transparency is our dedication to quality and purity. At Frontier Co-op, we believe our customers have the right to know what they’re putting in and on their bodies, or using in their homes. We are dedicated to full ingredient disclosure on all our products, but take it a step even further to include:

Species Specificity:

Providing these details on our product labels serves as a significant indicator of quality, and is something many of our competitors do not include on their labels. For example, our customers can trust that our lavender is 100% "true lavender" (lavendula angustifolia).

Country of Origin:

A key component of transparency is identifying where our products are sourced from, so consumers can make more educated decisions about their purchases.

Full Ingredient Disclosure

Commitment to Quality

To ensure the highest quality for our consumers, we set high standards for our products, and have established internal testing processes and capabilities to ensure the integrity of our products. We handle product carefully from receiving through processing and all the way to distribution to guarantee safe, high-quality products.

We have always practiced ingredient transparency, and maintain a steadfast commitment to providing safe, pure products across all of our brands. Our labels clearly and completely reflect the ingredients in the product, and we have zero tolerance for adulterants, fillers, or prohibited ingredients.

Labs/Audits
Quality Assurance (QA)
Quality Control (QC)